Excellent service, we had a nightmare boiler that would keep breaking down but would inconveniently work perfectly everytime someone came to look at it.
Mark visited on a couple of occasions on evenings and weekends around our work schedules to try and diagnose the issue and try a few repairs, even helping bring us into the 21st century with a wifi controller. Ultimately despite his persistence the boiler decided to keep causing problems so weighing up the cost of a new boiler with guarantees vs constant repairs on the worlds most pedantic boiler we worked out we would be far better getting a new one fitted.
Quotes were very competitive with a few different options available to us and after a phonecall with Darren to get recommendations when we narrowed the search to 2 options we gave the go ahead.
The work was very completed very quickly and cleanly (amazIng how few tradesmen clean up after themselves), we had continuity with Mark being the person to fit it along with his trusty apprentice so no issues with someone else getting familiar with the house layout.
Now everything is working absolutely perfectly, the model of boiler we chose is user friendly to a point I am no longer the only person in the house who can program it, which in its own right is a miracle and worth the money alone. We have hot water and heating available when we want it and not when the boiler feels we deserve it and more importantly the rubber ducks now have a bath they can happily swim around in again.
Between the advice from Darren & Mark, the work and persistence provided by Mark and his trusty apprentice Jake through to Helen for having to keep amending quotes the service has been everything you could ask for and I would definately recommend them.