Really impressed with the customer service and professionalism of all involved. Appreciated the clear and regular email updates and detailed invoice from Helen in the office.
After just moving in, the boiler service picked up a small gas leak and plumber spent a few hours trying to work out what was causing it. Rebooked for Saturday but due to a cancellation was able to come Friday and fix it for us. Absolutely fantastic value for money as engineer worked every minute to find and then fix the leak.
Overall, I’m annoyed about gas leak in our new house, but reassured that the engineer and Home Team were on the case! Will be first port of call for any plumbing next time.